Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 78 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) thanking the asker (d) arguing angrily
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
4. 4.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) keeping answers short (d) admitting you don’t know
6. 6.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
7. 7.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
9. 9.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) keeping answers short (d) staying calm
10. 10.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
11. 11.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) looking at everyone (d) making up an answer
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
14. 14.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
15. 15.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
18. 18.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) repeating the question (d) looking at everyone
19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) a ten-minute answer (d) staying calm
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) repeating the question (d) staying calm
27. 27.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
29. 29.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) repeating the question (d) rolling your eyes
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
32. 32.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) rolling your eyes
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
38. 38.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
40. 40.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) looking at everyone (d) rolling your eyes

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