Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 773 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) keeping answers short (d) answering only friends
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
3. 3.Which of these is a good Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) arguing angrily (d) a ten-minute answer
4. 4.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) staying calm (d) looking at everyone
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
9. 9.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) answering only friends (d) rolling your eyes
10. 10.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
11. 11.Which of these is a good Q&A habit? (a) staying calm (b) answering only friends (c) making up an answer (d) a ten-minute answer
12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
14. 14.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) arguing angrily (d) keeping answers short
15. 15.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
19. 19.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
20. 20.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) thanking the asker (d) keeping answers short
21. 21.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) arguing angrily (d) answering only friends
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
25. 25.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) admitting you don’t know (d) thanking the asker
26. 26.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) interrupting the asker
27. 27.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
29. 29.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
30. 30.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
32. 32.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
34. 34.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
35. 35.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) repeating the question (c) keeping answers short (d) thanking the asker
36. 36.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) keeping answers short (d) rolling your eyes
38. 38.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) repeating the question (d) answering only friends
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped

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