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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 775 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  3. 3.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) keeping answers short (d) thanking the asker
  4. 4.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
  5. 5.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) interrupting the asker (d) answering only friends
  6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  7. 7.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  9. 9.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) rolling your eyes (d) thanking the asker
  10. 10.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) looking at everyone
  12. 12.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) interrupting the asker (d) arguing angrily
  13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  15. 15.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) thanking the asker (d) looking at everyone
  16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  17. 17.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
  18. 18.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) arguing angrily (d) rolling your eyes
  19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  20. 20.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  21. 21.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  23. 23.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) thanking the asker (d) rolling your eyes
  26. 26.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
  27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  29. 29.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  30. 30.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) admitting you don’t know (d) thanking the asker
  31. 31.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  32. 32.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  33. 33.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) answering only friends (d) interrupting the asker
  34. 34.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) staying calm (d) rolling your eyes
  35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  36. 36.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) making up an answer (d) arguing angrily
  37. 37.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) admitting you don’t know (d) thanking the asker
  38. 38.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  39. 39.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) a ten-minute answer (d) keeping answers short
  40. 40.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) repeating the question (d) staying calm

Answer key

  1. thank the asker
  2. listen to the question
  3. answering only friends
  4. take them one by one
  5. repeating the question
  6. an impolite reply
  7. a poor Q&A habit
  8. thank the asker
  9. rolling your eyes
  10. True
  11. looking at everyone
  12. repeating the question
  13. listen to the question
  14. an impolite reply
  15. interrupting the asker
  16. listen to the question
  17. admitting you don’t know
  18. keeping answers short
  19. listen to the question
  20. a good Q&A habit
  21. True
  22. a good Q&A habit
  23. a poor Q&A habit
  24. a polite reply
  25. thanking the asker
  26. listen till they finish
  27. an impolite reply
  28. a polite reply
  29. False
  30. interrupting the asker
  31. False
  32. True
  33. thanking the asker
  34. staying calm
  35. False
  36. admitting you don’t know
  37. making up an answer
  38. a good Q&A habit
  39. a ten-minute answer
  40. arguing angrily

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