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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 776 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) rolling your eyes (d) repeating the question
  2. 2.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) thanking the asker (d) keeping answers short
  3. 3.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
  4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  6. 6.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  7. 7.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) a ten-minute answer (d) arguing angrily
  8. 8.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  9. 9.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) repeating the question (d) answering only friends
  10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) keeping answers short
  14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  16. 16.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  17. 17.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) a ten-minute answer
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  19. 19.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  20. 20.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  21. 21.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  22. 22.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  25. 25.Which of these is a poor Q&A habit? (a) staying calm (b) a ten-minute answer (c) thanking the asker (d) keeping answers short
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  30. 30.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) looking at everyone (d) a ten-minute answer
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  33. 33.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
  34. 34.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) repeating the question (d) making up an answer
  35. 35.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) answer only friends (d) take them one by one
  36. 36.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  37. 37.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  38. 38.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  39. 39.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question

Answer key

  1. repeating the question
  2. rolling your eyes
  3. say you will find out
  4. a good Q&A habit
  5. listen to the question
  6. a good Q&A habit
  7. thanking the asker
  8. False
  9. answering only friends
  10. a polite reply
  11. an impolite reply
  12. True
  13. keeping answers short
  14. listen to the question
  15. answer briefly
  16. False
  17. a ten-minute answer
  18. an impolite reply
  19. a poor Q&A habit
  20. a poor Q&A habit
  21. a good Q&A habit
  22. a poor Q&A habit
  23. a polite reply
  24. thank the asker
  25. a ten-minute answer
  26. an impolite reply
  27. an impolite reply
  28. an impolite reply
  29. a polite reply
  30. looking at everyone
  31. a polite reply
  32. thank the asker
  33. True
  34. making up an answer
  35. take them one by one
  36. a good Q&A habit
  37. False
  38. False
  39. a poor Q&A habit
  40. listen to the question

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