Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 777 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) looking at everyone (b) answering only friends (c) interrupting the asker (d) making up an answer
2. 2.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
3. 3.Which of these is a poor Q&A habit? (a) repeating the question (b) arguing angrily (c) admitting you don’t know (d) thanking the asker
4. 4.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) answering only friends (d) looking at everyone
5. 5.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) making up an answer (d) arguing angrily
9. 9.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) keeping answers short (d) answering only friends
10. 10.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
13. 13.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
14. 14.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) admitting you don’t know (d) making up an answer
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
17. 17.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
18. 18.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) rolling your eyes (d) a ten-minute answer
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
22. 22.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
26. 26.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
30. 30.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
32. 32.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
34. 34.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) rolling your eyes (d) answering only friends
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
37. 37.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) admitting you don’t know (d) looking at everyone
39. 39.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit

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