Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 778 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
2. 2.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
4. 4.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) thanking the asker (d) keeping answers short
5. 5.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) answering only friends (d) repeating the question
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
8. 8.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
9. 9.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
11. 11.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
13. 13.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) rolling your eyes (d) answering only friends
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
17. 17.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
21. 21.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
23. 23.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) admitting you don’t know
24. 24.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) looking at everyone (d) rolling your eyes
25. 25.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
26. 26.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
28. 28.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) answering only friends (d) keeping answers short
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
31. 31.Which of these is a poor Q&A habit? (a) rolling your eyes (b) looking at everyone (c) thanking the asker (d) admitting you don’t know
32. 32.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
33. 33.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
34. 34.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) repeating the question (d) staying calm
35. 35.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) making up an answer (d) rolling your eyes
36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) repeating the question (d) admitting you don’t know
38. 38.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) looking at everyone (d) answering only friends
39. 39.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) staying calm (d) answering only friends
40. 40.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True

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