Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 779 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
2. 2.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) thanking the asker (d) keeping answers short
3. 3.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
4. 4.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
6. 6.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
7. 7.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) keeping answers short (d) rolling your eyes
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
10. 10.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
12. 12.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) looking at everyone
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
15. 15.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
18. 18.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
19. 19.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
21. 21.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
24. 24.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
25. 25.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) making up an answer (d) keeping answers short
28. 28.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) interrupting the asker (d) making up an answer
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
30. 30.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) interrupting the asker (d) rolling your eyes
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) keeping answers short (d) interrupting the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
35. 35.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) answering only friends (d) repeating the question
37. 37.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) staying calm (d) rolling your eyes

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