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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 780 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  2. 2.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) rolling your eyes (d) repeating the question
  3. 3.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  4. 4.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) interrupting the asker (d) looking at everyone
  5. 5.Which of these is a good Q&A habit? (a) looking at everyone (b) answering only friends (c) arguing angrily (d) interrupting the asker
  6. 6.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
  7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  8. 8.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
  9. 9.Which of these is a poor Q&A habit? (a) answering only friends (b) staying calm (c) keeping answers short (d) admitting you don’t know
  10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) a ten-minute answer (d) rolling your eyes
  11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  12. 12.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) make up an answer (d) laugh at the asker
  13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  14. 14.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
  15. 15.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  16. 16.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  17. 17.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
  19. 19.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) making up an answer (d) keeping answers short
  20. 20.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) arguing angrily (d) thanking the asker
  21. 21.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) staying calm
  22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  23. 23.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) rolling your eyes (d) admitting you don’t know
  24. 24.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  27. 27.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) interrupting the asker (d) admitting you don’t know
  28. 28.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  29. 29.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  31. 31.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
  32. 32.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  33. 33.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  34. 34.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  36. 36.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  38. 38.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) admitting you don’t know
  39. 39.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) thanking the asker (d) answering only friends
  40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question

Answer key

  1. a polite reply
  2. rolling your eyes
  3. True
  4. interrupting the asker
  5. looking at everyone
  6. True
  7. answer briefly
  8. a poor Q&A habit
  9. answering only friends
  10. thanking the asker
  11. listen to the question
  12. say you will find out
  13. a polite reply
  14. listen till they finish
  15. a good Q&A habit
  16. True
  17. a good Q&A habit
  18. politely ask again
  19. making up an answer
  20. arguing angrily
  21. staying calm
  22. a good Q&A habit
  23. admitting you don’t know
  24. True
  25. a poor Q&A habit
  26. a polite reply
  27. interrupting the asker
  28. False
  29. a good Q&A habit
  30. False
  31. True
  32. True
  33. False
  34. False
  35. an impolite reply
  36. False
  37. thank the asker
  38. admitting you don’t know
  39. thanking the asker
  40. listen to the question

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