Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 782 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) making up an answer (d) rolling your eyes
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
3. 3.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) make up an answer (d) laugh at the asker
5. 5.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) looking at everyone (d) answering only friends
6. 6.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) admitting you don’t know (d) looking at everyone
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
11. 11.Which of these is a poor Q&A habit? (a) interrupting the asker (b) keeping answers short (c) admitting you don’t know (d) staying calm
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
13. 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
16. 16.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) repeating the question (d) thanking the asker
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
20. 20.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) rolling your eyes (d) arguing angrily
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
22. 22.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
23. 23.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
24. 24.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
26. 26.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
29. 29.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
30. 30.Which of these is a poor Q&A habit? (a) staying calm (b) a ten-minute answer (c) thanking the asker (d) admitting you don’t know
31. 31.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
32. 32.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) rolling your eyes (d) looking at everyone
34. 34.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
35. 35.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) arguing angrily (d) keeping answers short
36. 36.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) repeating the question (d) answering only friends
37. 37.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) interrupting the asker (d) making up an answer
39. 39.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply

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