Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 785 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
2. 2.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) rolling your eyes (d) arguing angrily
3. 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
6. 6.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) making up an answer (d) answering only friends
7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) answering only friends (d) staying calm
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
9. 9.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
11. 11.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
12. 12.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) repeating the question (d) interrupting the asker
14. 14.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
15. 15.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
16. 16.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) admitting you don’t know
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
18. 18.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
21. 21.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) repeating the question (d) keeping answers short
23. 23.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) making up an answer (d) thanking the asker
26. 26.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
27. 27.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) a ten-minute answer (d) rolling your eyes
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
29. 29.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) arguing angrily (d) looking at everyone
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
32. 32.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) interrupting the asker (d) repeating the question
34. 34.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) repeating the question (d) a ten-minute answer
35. 35.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
38. 38.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
39. 39.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
40. 40.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit

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