Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 786 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
2. 2.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
4. 4.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) interrupting the asker (d) admitting you don’t know
5. 5.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) making up an answer (d) looking at everyone
6. 6.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) pretend you heard (d) walk away
8. 8.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
12. 12.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
13. 13.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
15. 15.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) repeating the question (d) arguing angrily
16. 16.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
17. 17.Which of these is a good Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) interrupting the asker (d) rolling your eyes
18. 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) interrupting the asker (d) rolling your eyes
22. 22.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) interrupting the asker (d) making up an answer
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
24. 24.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
25. 25.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
26. 26.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
28. 28.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) thanking the asker (d) repeating the question
30. 30.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) staying calm
31. 31.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) interrupting the asker (d) looking at everyone
32. 32.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) rolling your eyes (d) interrupting the asker
33. 33.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
37. 37.Which of these is a good Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) making up an answer (d) answering only friends
38. 38.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) arguing angrily (d) keeping answers short
39. 39.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) answering only friends (d) looking at everyone

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