Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 787 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
6. 6.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
10. 10.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
14. 14.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
15. 15.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) interrupting the asker (d) keeping answers short
17. 17.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) a ten-minute answer (d) thanking the asker
19. 19.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) admitting you don’t know (d) looking at everyone
20. 20.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) thanking the asker
21. 21.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) repeating the question (d) admitting you don’t know
24. 24.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
27. 27.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
28. 28.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) repeating the question (d) making up an answer
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) arguing angrily (d) making up an answer
30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
31. 31.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) a ten-minute answer (d) looking at everyone
32. 32.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) answering only friends (d) interrupting the asker
34. 34.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) rolling your eyes (d) keeping answers short
35. 35.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) staying calm
36. 36.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
38. 38.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
40. 40.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) thanking the asker (d) admitting you don’t know

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