Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 788 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) thanking the asker (d) staying calm
3. 3.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) keeping answers short (d) making up an answer
8. 8.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
9. 9.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
13. 13.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) repeating the question (d) interrupting the asker
14. 14.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) admitting you don’t know (d) interrupting the asker
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
16. 16.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
17. 17.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) interrupting the asker (d) arguing angrily
18. 18.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
19. 19.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) pretend you heard (d) walk away
21. 21.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) admitting you don’t know (d) arguing angrily
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
24. 24.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) staying calm (d) arguing angrily
25. 25.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) interrupting the asker
26. 26.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
30. 30.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
32. 32.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) rolling your eyes (d) looking at everyone
33. 33.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
34. 34.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
35. 35.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) staying calm (d) thanking the asker
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
37. 37.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) thanking the asker (d) answering only friends
38. 38.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
39. 39.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True

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