Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 789 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) rolling your eyes (d) arguing angrily
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
3. 3.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
4. 4.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) making up an answer (d) arguing angrily
5. 5.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) looking at everyone (d) repeating the question
8. 8.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
10. 10.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
12. 12.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) thanking the asker (d) making up an answer
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
15. 15.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
17. 17.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
18. 18.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
19. 19.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
20. 20.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) interrupting the asker
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
22. 22.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) interrupting the asker (d) a ten-minute answer
24. 24.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) a ten-minute answer (d) admitting you don’t know
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
26. 26.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) rolling your eyes (d) answering only friends
28. 28.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) thanking the asker (d) admitting you don’t know
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
30. 30.Which of these is a poor Q&A habit? (a) making up an answer (b) thanking the asker (c) looking at everyone (d) repeating the question
31. 31.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
32. 32.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
33. 33.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
35. 35.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
36. 36.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) keeping answers short (d) arguing angrily
37. 37.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
39. 39.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
40. 40.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False

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