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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 790 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) rolling your eyes (d) admitting you don’t know
  2. 2.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) repeating the question (d) answering only friends
  3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  4. 4.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  5. 5.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) making up an answer (d) repeating the question
  6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  9. 9.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) looking at everyone (d) repeating the question
  10. 10.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  11. 11.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  12. 12.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
  13. 13.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  14. 14.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) staying calm (d) answering only friends
  15. 15.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) staying calm (d) making up an answer
  16. 16.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
  21. 21.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) looking at everyone (d) thanking the asker
  22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) arguing angrily (d) interrupting the asker
  23. 23.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  24. 24.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) keeping answers short
  25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  26. 26.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
  27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  28. 28.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  29. 29.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  30. 30.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  31. 31.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) rolling your eyes (d) a ten-minute answer
  32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  33. 33.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
  34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  35. 35.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) arguing angrily (d) rolling your eyes
  36. 36.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
  37. 37.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) looking at everyone (d) staying calm
  38. 38.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly

Answer key

  1. rolling your eyes
  2. repeating the question
  3. listen to the question
  4. False
  5. making up an answer
  6. thank the asker
  7. answer briefly
  8. an impolite reply
  9. answering only friends
  10. a good Q&A habit
  11. a poor Q&A habit
  12. questions and answers
  13. False
  14. staying calm
  15. staying calm
  16. True
  17. an impolite reply
  18. listen to the question
  19. a polite reply
  20. politely ask again
  21. making up an answer
  22. admitting you don’t know
  23. a poor Q&A habit
  24. keeping answers short
  25. a good Q&A habit
  26. take them one by one
  27. a polite reply
  28. a good Q&A habit
  29. a good Q&A habit
  30. True
  31. looking at everyone
  32. thank the asker
  33. “Does that help?”
  34. listen to the question
  35. repeating the question
  36. say you will find out
  37. interrupting the asker
  38. a good Q&A habit
  39. False
  40. answer briefly

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