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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 791 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) repeating the question
  2. 2.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
  3. 3.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  4. 4.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) repeating the question (d) looking at everyone
  5. 5.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
  6. 6.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  8. 8.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) a ten-minute answer (d) making up an answer
  9. 9.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) rolling your eyes (d) admitting you don’t know
  10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) keeping answers short
  12. 12.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  13. 13.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) making up an answer (d) answering only friends
  14. 14.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) keeping answers short
  15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  16. 16.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
  17. 17.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) interrupting the asker
  18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  19. 19.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  27. 27.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  29. 29.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  30. 30.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  33. 33.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  36. 36.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) thanking the asker (d) a ten-minute answer
  37. 37.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) repeating the question (d) arguing angrily
  38. 38.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) looking at everyone
  39. 39.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) arguing angrily (d) interrupting the asker
  40. 40.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit

Answer key

  1. repeating the question
  2. “Does that help?”
  3. False
  4. answering only friends
  5. questions and answers
  6. a good Q&A habit
  7. a polite reply
  8. repeating the question
  9. rolling your eyes
  10. an impolite reply
  11. keeping answers short
  12. False
  13. staying calm
  14. keeping answers short
  15. listen to the question
  16. True
  17. looking at everyone
  18. thank the asker
  19. False
  20. an impolite reply
  21. listen to the question
  22. thank the asker
  23. answer briefly
  24. a polite reply
  25. thank the asker
  26. a polite reply
  27. a poor Q&A habit
  28. a polite reply
  29. a good Q&A habit
  30. a poor Q&A habit
  31. listen to the question
  32. a poor Q&A habit
  33. a good Q&A habit
  34. thank the asker
  35. an impolite reply
  36. a ten-minute answer
  37. arguing angrily
  38. looking at everyone
  39. thanking the asker
  40. a poor Q&A habit

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