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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 792 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) keeping answers short (d) interrupting the asker
  2. 2.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) rolling your eyes (d) looking at everyone
  3. 3.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) thanking the asker
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  6. 6.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
  7. 7.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  8. 8.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  9. 9.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
  10. 10.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) making up an answer (d) interrupting the asker
  11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
  13. 13.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) interrupting the asker (d) rolling your eyes
  14. 14.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  19. 19.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) making up an answer (d) keeping answers short
  20. 20.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
  21. 21.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  22. 22.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  23. 23.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) staying calm (d) keeping answers short
  24. 24.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  26. 26.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) answering only friends (d) staying calm
  27. 27.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  28. 28.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  29. 29.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  30. 30.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) keeping answers short (d) staying calm
  31. 31.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
  32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  34. 34.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
  35. 35.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) admitting you don’t know (d) answering only friends
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  37. 37.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) arguing angrily
  38. 38.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
  39. 39.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question

Answer key

  1. keeping answers short
  2. rolling your eyes
  3. interrupting the asker
  4. an impolite reply
  5. a polite reply
  6. False
  7. True
  8. a good Q&A habit
  9. “Does that help?”
  10. admitting you don’t know
  11. answer briefly
  12. politely ask again
  13. repeating the question
  14. a poor Q&A habit
  15. an impolite reply
  16. an impolite reply
  17. a polite reply
  18. answer briefly
  19. keeping answers short
  20. questions and answers
  21. True
  22. a good Q&A habit
  23. a ten-minute answer
  24. a good Q&A habit
  25. thank the asker
  26. answering only friends
  27. False
  28. a good Q&A habit
  29. a poor Q&A habit
  30. making up an answer
  31. take them one by one
  32. listen to the question
  33. a polite reply
  34. True
  35. admitting you don’t know
  36. an impolite reply
  37. arguing angrily
  38. listen till they finish
  39. False
  40. listen to the question

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