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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 793 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  5. 5.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
  6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  7. 7.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  9. 9.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  10. 10.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) arguing angrily (d) admitting you don’t know
  11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) looking at everyone
  12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
  13. 13.Which of these is a poor Q&A habit? (a) making up an answer (b) thanking the asker (c) looking at everyone (d) keeping answers short
  14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  17. 17.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  18. 18.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) rolling your eyes (d) making up an answer
  19. 19.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  21. 21.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
  22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  23. 23.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  24. 24.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) keeping answers short (d) looking at everyone
  25. 25.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  26. 26.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) looking at everyone (d) a ten-minute answer
  27. 27.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  29. 29.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  30. 30.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) arguing angrily (d) repeating the question
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  33. 33.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) staying calm (d) keeping answers short
  34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  35. 35.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
  36. 36.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  39. 39.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) staying calm (d) making up an answer
  40. 40.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) thanking the asker (d) a ten-minute answer

Answer key

  1. a polite reply
  2. answer briefly
  3. a polite reply
  4. a good Q&A habit
  5. questions and answers
  6. an impolite reply
  7. True
  8. listen to the question
  9. a good Q&A habit
  10. arguing angrily
  11. looking at everyone
  12. politely ask again
  13. making up an answer
  14. thank the asker
  15. thank the asker
  16. an impolite reply
  17. True
  18. repeating the question
  19. a poor Q&A habit
  20. thank the asker
  21. take them one by one
  22. an impolite reply
  23. False
  24. answering only friends
  25. False
  26. a ten-minute answer
  27. True
  28. thank the asker
  29. a poor Q&A habit
  30. repeating the question
  31. a polite reply
  32. listen to the question
  33. interrupting the asker
  34. answer briefly
  35. “Does that help?”
  36. a poor Q&A habit
  37. a polite reply
  38. a polite reply
  39. making up an answer
  40. thanking the asker

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