Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 796 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
3. 3.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) a ten-minute answer (d) staying calm
4. 4.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
5. 5.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
7. 7.Which of these is a good Q&A habit? (a) keeping answers short (b) rolling your eyes (c) arguing angrily (d) making up an answer
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
10. 10.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
13. 13.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
15. 15.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
18. 18.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) making up an answer
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
20. 20.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) looking at everyone (d) interrupting the asker
21. 21.Which of these is a poor Q&A habit? (a) answering only friends (b) staying calm (c) thanking the asker (d) looking at everyone
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
24. 24.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) thanking the asker (d) a ten-minute answer
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) answering only friends (d) thanking the asker
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
27. 27.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
28. 28.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) interrupting the asker (d) making up an answer
29. 29.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
31. 31.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
32. 32.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) looking at everyone (d) making up an answer
34. 34.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
35. 35.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) admitting you don’t know (d) rolling your eyes
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
37. 37.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
40. 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False

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