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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 799 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) repeating the question (d) interrupting the asker
  2. 2.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
  3. 3.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  6. 6.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  7. 7.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  9. 9.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  10. 10.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  11. 11.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
  12. 12.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) thanking the asker (d) a ten-minute answer
  13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  14. 14.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) keeping answers short
  15. 15.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  18. 18.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) arguing angrily
  19. 19.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) interrupting the asker (d) admitting you don’t know
  20. 20.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  22. 22.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  23. 23.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  27. 27.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) keeping answers short (d) making up an answer
  28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) making up an answer (d) thanking the asker
  29. 29.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) looking at everyone (d) answering only friends
  30. 30.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) a ten-minute answer (d) repeating the question
  31. 31.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
  32. 32.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  33. 33.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
  34. 34.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) admitting you don’t know (d) rolling your eyes
  35. 35.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) looking at everyone
  36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  37. 37.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  38. 38.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) interrupting the asker (d) answering only friends
  39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply

Answer key

  1. interrupting the asker
  2. True
  3. False
  4. answer briefly
  5. an impolite reply
  6. a poor Q&A habit
  7. False
  8. a polite reply
  9. True
  10. False
  11. True
  12. a ten-minute answer
  13. thank the asker
  14. interrupting the asker
  15. False
  16. a poor Q&A habit
  17. listen to the question
  18. repeating the question
  19. admitting you don’t know
  20. a poor Q&A habit
  21. a polite reply
  22. True
  23. False
  24. a polite reply
  25. an impolite reply
  26. listen to the question
  27. keeping answers short
  28. thanking the asker
  29. answering only friends
  30. a ten-minute answer
  31. say you will find out
  32. False
  33. listen till they finish
  34. rolling your eyes
  35. looking at everyone
  36. answer briefly
  37. False
  38. staying calm
  39. listen to the question
  40. a polite reply

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