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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 9 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
  2. 2.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  4. 4.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  5. 5.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) arguing angrily (d) staying calm
  6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  8. 8.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  9. 9.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
  10. 10.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
  11. 11.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  12. 12.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
  13. 13.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) keeping answers short (d) repeating the question
  14. 14.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  15. 15.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) a ten-minute answer (d) admitting you don’t know
  16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  18. 18.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) looking at everyone (d) staying calm
  19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  21. 21.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) answering only friends (d) arguing angrily
  25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  26. 26.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) answering only friends (d) arguing angrily
  27. 27.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  30. 30.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) staying calm
  31. 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
  32. 32.Which of these is a good Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) arguing angrily (d) making up an answer
  33. 33.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
  34. 34.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
  35. 35.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  37. 37.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  38. 38.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
  39. 39.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
  40. 40.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False

Answer key

  1. say you will find out
  2. False
  3. an impolite reply
  4. a good Q&A habit
  5. staying calm
  6. a polite reply
  7. listen to the question
  8. False
  9. take them one by one
  10. listen till they finish
  11. a poor Q&A habit
  12. questions and answers
  13. interrupting the asker
  14. True
  15. a ten-minute answer
  16. listen to the question
  17. a polite reply
  18. making up an answer
  19. answer briefly
  20. listen to the question
  21. a poor Q&A habit
  22. thank the asker
  23. thank the asker
  24. thanking the asker
  25. a polite reply
  26. keeping answers short
  27. False
  28. thank the asker
  29. a polite reply
  30. staying calm
  31. a poor Q&A habit
  32. admitting you don’t know
  33. False
  34. True
  35. a good Q&A habit
  36. a polite reply
  37. True
  38. “Does that help?”
  39. repeating the question
  40. False

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