Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
- 2.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
- 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
- 4.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
- 5.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) arguing angrily (d) staying calm
- 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 7.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
- 8.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
- 9.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
- 10.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
- 11.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
- 12.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
- 13.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) keeping answers short (d) repeating the question
- 14.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
- 15.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) a ten-minute answer (d) admitting you don’t know
- 16.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
- 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
- 18.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) looking at everyone (d) staying calm
- 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 20.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
- 21.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
- 22.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
- 23.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) answering only friends (d) arguing angrily
- 25.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
- 26.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) answering only friends (d) arguing angrily
- 27.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
- 28.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
- 30.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) staying calm
- 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
- 32.Which of these is a good Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) arguing angrily (d) making up an answer
- 33.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
- 34.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
- 35.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
- 36.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
- 37.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
- 38.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
- 39.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
- 40.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
Answer key
- say you will find out
- False
- an impolite reply
- a good Q&A habit
- staying calm
- a polite reply
- listen to the question
- False
- take them one by one
- listen till they finish
- a poor Q&A habit
- questions and answers
- interrupting the asker
- True
- a ten-minute answer
- listen to the question
- a polite reply
- making up an answer
- answer briefly
- listen to the question
- a poor Q&A habit
- thank the asker
- thank the asker
- thanking the asker
- a polite reply
- keeping answers short
- False
- thank the asker
- a polite reply
- staying calm
- a poor Q&A habit
- admitting you don’t know
- False
- True
- a good Q&A habit
- a polite reply
- True
- “Does that help?”
- repeating the question
- False
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