Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 80 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) thanking the asker (b) interrupting the asker (c) keeping answers short (d) repeating the question
2. 2.Which of these is a poor Q&A habit? (a) repeating the question (b) arguing angrily (c) admitting you don’t know (d) staying calm
3. 3.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
5. 5.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) repeating the question (d) arguing angrily
6. 6.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
7. 7.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
8. 8.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
9. 9.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
12. 12.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
13. 13.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) keeping answers short (d) making up an answer
14. 14.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
16. 16.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
17. 17.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
18. 18.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
22. 22.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
23. 23.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
26. 26.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.Which of these is a good Q&A habit? (a) repeating the question (b) rolling your eyes (c) a ten-minute answer (d) interrupting the asker
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
30. 30.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) interrupting the asker (d) rolling your eyes
31. 31.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) thanking the asker (d) arguing angrily
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
35. 35.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
36. 36.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
37. 37.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
38. 38.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
39. 39.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply

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