Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 81 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
2. 2.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) interrupting the asker (d) staying calm
5. 5.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
6. 6.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
7. 7.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
8. 8.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
10. 10.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) answering only friends (d) a ten-minute answer
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
14. 14.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
17. 17.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
21. 21.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
22. 22.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) arguing angrily (d) staying calm
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
24. 24.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) repeating the question (d) making up an answer
25. 25.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) admitting you don’t know
26. 26.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
28. 28.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) rolling your eyes (d) thanking the asker
29. 29.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
33. 33.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
34. 34.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
36. 36.Which of these is a good Q&A habit? (a) looking at everyone (b) making up an answer (c) a ten-minute answer (d) arguing angrily
37. 37.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
38. 38.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
40. 40.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) rolling your eyes (d) staying calm

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