Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 801 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
2. 2.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
5. 5.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) staying calm (d) looking at everyone
7. 7.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) repeating the question
8. 8.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
9. 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) staying calm (d) arguing angrily
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
11. 11.Which of these is a poor Q&A habit? (a) keeping answers short (b) arguing angrily (c) staying calm (d) repeating the question
12. 12.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
15. 15.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
17. 17.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
18. 18.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
20. 20.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) a ten-minute answer (d) thanking the asker
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
22. 22.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
23. 23.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) arguing angrily (d) answering only friends
24. 24.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
27. 27.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
28. 28.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
32. 32.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
34. 34.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
35. 35.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
36. 36.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
38. 38.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
40. 40.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False

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