Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 802 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) staying calm (d) making up an answer
2. 2.Which of these is a poor Q&A habit? (a) making up an answer (b) admitting you don’t know (c) keeping answers short (d) staying calm
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
5. 5.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
6. 6.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
11. 11.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) interrupting the asker (d) thanking the asker
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) keeping answers short (d) thanking the asker
16. 16.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
17. 17.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) repeating the question (d) a ten-minute answer
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
19. 19.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) looking at everyone (d) keeping answers short
20. 20.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) keeping answers short
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
27. 27.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) arguing angrily (d) repeating the question
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
34. 34.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) staying calm (d) arguing angrily
35. 35.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish
37. 37.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) a ten-minute answer (d) keeping answers short
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) admitting you don’t know (d) staying calm

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