Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 805 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
2. 2.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) repeating the question (d) interrupting the asker
3. 3.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) a ten-minute answer (d) admitting you don’t know
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) repeating the question (d) interrupting the asker
6. 6.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) answering only friends (d) staying calm
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
8. 8.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) arguing angrily
10. 10.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
11. 11.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
12. 12.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) keeping answers short (d) rolling your eyes
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) looking at everyone
17. 17.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) making up an answer (d) repeating the question
18. 18.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) thanking the asker (d) interrupting the asker
19. 19.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
20. 20.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
21. 21.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
23. 23.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
25. 25.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) staying calm (d) interrupting the asker
27. 27.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
28. 28.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
29. 29.Which of these is a poor Q&A habit? (a) staying calm (b) rolling your eyes (c) keeping answers short (d) repeating the question
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) answering only friends (d) arguing angrily
34. 34.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
36. 36.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
37. 37.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply

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