Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 806 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) answering only friends
4. 4.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) a ten-minute answer (d) keeping answers short
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
7. 7.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) thanking the asker (d) answering only friends
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
9. 9.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) admitting you don’t know (d) interrupting the asker
10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
13. 13.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) interrupting the asker (d) a ten-minute answer
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
16. 16.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
18. 18.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
21. 21.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) arguing angrily
22. 22.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) looking at everyone (d) interrupting the asker
23. 23.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) repeating the question (d) looking at everyone
24. 24.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) arguing angrily (d) making up an answer
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) rolling your eyes
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.Which of these is a poor Q&A habit? (a) making up an answer (b) looking at everyone (c) thanking the asker (d) repeating the question
29. 29.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
30. 30.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) keeping answers short (d) admitting you don’t know
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
33. 33.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
35. 35.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
36. 36.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
37. 37.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
38. 38.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer

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