Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 807 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) interrupting the asker
4. 4.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) keeping answers short (d) thanking the asker
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
7. 7.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
10. 10.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
11. 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) arguing angrily (d) looking at everyone
13. 13.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) rolling your eyes (d) staying calm
14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) a ten-minute answer (d) answering only friends
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
16. 16.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
17. 17.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) staying calm (d) arguing angrily
18. 18.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
21. 21.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
23. 23.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) interrupting the asker (d) admitting you don’t know
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
25. 25.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) staying calm (d) arguing angrily
26. 26.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
28. 28.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
30. 30.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) repeating the question
31. 31.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
32. 32.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
35. 35.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
36. 36.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) arguing angrily (d) making up an answer
37. 37.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
38. 38.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) keeping answers short (d) admitting you don’t know
39. 39.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
40. 40.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) answering only friends (d) thanking the asker

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