Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 808 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) a ten-minute answer (d) looking at everyone
4. 4.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) interrupting the asker (d) admitting you don’t know
5. 5.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
6. 6.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
8. 8.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) keeping answers short (d) answering only friends
9. 9.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
10. 10.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) thanking the asker (d) admitting you don’t know
11. 11.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
12. 12.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
13. 13.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
15. 15.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
16. 16.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
17. 17.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
19. 19.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) keeping answers short (d) making up an answer
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
21. 21.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) a ten-minute answer (d) staying calm
27. 27.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) staying calm (d) admitting you don’t know
28. 28.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) interrupting the asker
30. 30.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
33. 33.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) answering only friends (d) staying calm
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
36. 36.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) a ten-minute answer (d) arguing angrily
37. 37.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
40. 40.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) keeping answers short

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