Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 809 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
4. 4.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) a ten-minute answer (d) thanking the asker
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
7. 7.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
8. 8.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) repeating the question
12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
13. 13.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
15. 15.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
17. 17.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
18. 18.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
19. 19.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
20. 20.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) interrupting the asker (d) answering only friends
22. 22.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
24. 24.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) arguing angrily
25. 25.Which of these is a good Q&A habit? (a) staying calm (b) answering only friends (c) arguing angrily (d) interrupting the asker
26. 26.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) a ten-minute answer (d) interrupting the asker
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
28. 28.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) answering only friends (d) repeating the question
29. 29.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) answering only friends
31. 31.Which of these is a good Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) answering only friends (d) rolling your eyes
32. 32.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
33. 33.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) thanking the asker (d) rolling your eyes
34. 34.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) keeping answers short
35. 35.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
36. 36.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) arguing angrily (d) looking at everyone
37. 37.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply

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