Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 82 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
2. 2.Which of these is a poor Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) repeating the question (d) keeping answers short
3. 3.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
4. 4.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
5. 5.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
6. 6.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish
7. 7.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) answering only friends (d) arguing angrily
8. 8.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
15. 15.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
17. 17.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) admitting you don’t know (d) rolling your eyes
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
20. 20.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
21. 21.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) a ten-minute answer (d) looking at everyone
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
24. 24.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) a ten-minute answer (d) arguing angrily
25. 25.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) rolling your eyes (d) keeping answers short
26. 26.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) making up an answer (d) repeating the question
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) looking at everyone (d) arguing angrily
28. 28.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
29. 29.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) answering only friends (d) admitting you don’t know
32. 32.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) answering only friends (d) rolling your eyes
34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
35. 35.Which of these is a poor Q&A habit? (a) arguing angrily (b) staying calm (c) admitting you don’t know (d) repeating the question
36. 36.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) a ten-minute answer (d) thanking the asker
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
39. 39.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit

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