Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 813 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
2. 2.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) thanking the asker
3. 3.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
4. 4.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) staying calm (d) keeping answers short
5. 5.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) thanking the asker (d) repeating the question
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
9. 9.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) staying calm
10. 10.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
12. 12.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
13. 13.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) interrupting the asker (d) making up an answer
14. 14.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) making up an answer (d) answering only friends
15. 15.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
17. 17.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) a ten-minute answer (d) thanking the asker
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
19. 19.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) a ten-minute answer (d) keeping answers short
20. 20.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
21. 21.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
26. 26.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
29. 29.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
30. 30.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
33. 33.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) rolling your eyes (d) thanking the asker
34. 34.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) keeping answers short (d) looking at everyone
36. 36.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) making up an answer (d) a ten-minute answer
37. 37.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
39. 39.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) repeating the question
40. 40.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer

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