Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 814 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
2. 2.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) repeating the question (d) keeping answers short
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
4. 4.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) staying calm (d) making up an answer
5. 5.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
7. 7.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) a ten-minute answer (d) looking at everyone
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
9. 9.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) laugh at the asker (d) ignore the question
10. 10.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) admitting you don’t know (d) making up an answer
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
12. 12.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
14. 14.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) answering only friends (d) thanking the asker
17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) looking at everyone (d) arguing angrily
18. 18.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) staying calm (d) rolling your eyes
19. 19.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
23. 23.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) looking at everyone (d) a ten-minute answer
24. 24.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
31. 31.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) interrupting the asker (d) keeping answers short
32. 32.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) interrupting the asker (d) answering only friends
34. 34.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) a ten-minute answer (d) making up an answer
35. 35.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
37. 37.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
38. 38.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply

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