Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 815 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
2. 2.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
6. 6.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) staying calm (d) interrupting the asker
7. 7.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) a ten-minute answer (d) repeating the question
8. 8.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
9. 9.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) arguing angrily (d) repeating the question
11. 11.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
12. 12.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) rolling your eyes (d) looking at everyone
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
16. 16.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
19. 19.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) making up an answer (d) keeping answers short
20. 20.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
21. 21.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
23. 23.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
24. 24.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
25. 25.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) interrupting the asker (d) admitting you don’t know
26. 26.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) staying calm (d) admitting you don’t know
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
30. 30.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) staying calm (d) answering only friends
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
34. 34.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
39. 39.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) keeping answers short
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply

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