Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 816 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
2. 2.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) looking at everyone (d) a ten-minute answer
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
5. 5.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) interrupting the asker (d) looking at everyone
6. 6.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) making up an answer (d) looking at everyone
7. 7.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) a ten-minute answer (d) staying calm
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
9. 9.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) rolling your eyes (d) interrupting the asker
10. 10.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) looking at everyone (d) repeating the question
12. 12.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) looking at everyone (d) rolling your eyes
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
15. 15.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) rolling your eyes (d) repeating the question
16. 16.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) repeating the question (d) thanking the asker
17. 17.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
18. 18.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
19. 19.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) admitting you don’t know (d) answering only friends
20. 20.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
22. 22.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
25. 25.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
26. 26.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) looking at everyone (d) answering only friends
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
28. 28.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) rolling your eyes (d) looking at everyone
31. 31.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) answering only friends (d) interrupting the asker
34. 34.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
35. 35.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) answering only friends (d) a ten-minute answer
36. 36.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
37. 37.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) thanking the asker (d) a ten-minute answer
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
39. 39.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) admitting you don’t know (d) keeping answers short
40. 40.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True

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