Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 819 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) rolling your eyes (d) arguing angrily
6. 6.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
7. 7.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) making up an answer (d) keeping answers short
8. 8.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) staying calm (d) arguing angrily
9. 9.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) staying calm (d) arguing angrily
10. 10.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) arguing angrily (d) repeating the question
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
14. 14.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
15. 15.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) keeping answers short (d) thanking the asker
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
17. 17.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) answering only friends (d) looking at everyone
18. 18.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
20. 20.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) a ten-minute answer (d) arguing angrily
21. 21.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) answering only friends (d) admitting you don’t know
22. 22.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
24. 24.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) a ten-minute answer (d) keeping answers short
26. 26.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) admitting you don’t know (d) keeping answers short
27. 27.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
28. 28.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
32. 32.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
33. 33.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
38. 38.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
39. 39.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
40. 40.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False

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