Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 823 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
2. 2.Which of these is a poor Q&A habit? (a) answering only friends (b) looking at everyone (c) staying calm (d) thanking the asker
3. 3.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
5. 5.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) keeping answers short (d) repeating the question
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) making up an answer (d) answering only friends
10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
11. 11.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) admitting you don’t know (d) looking at everyone
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
13. 13.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
15. 15.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
17. 17.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
18. 18.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
21. 21.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
22. 22.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
28. 28.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) repeating the question (d) interrupting the asker
29. 29.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
30. 30.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) arguing angrily (d) admitting you don’t know
31. 31.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
32. 32.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
33. 33.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
34. 34.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
36. 36.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) looking at everyone (d) thanking the asker
37. 37.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
39. 39.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply

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