Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 824 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) arguing angrily (d) making up an answer
4. 4.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
5. 5.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
7. 7.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
8. 8.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
9. 9.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
10. 10.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
11. 11.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
12. 12.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) thanking the asker (d) making up an answer
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
14. 14.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
15. 15.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
17. 17.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
18. 18.Which of these is a good Q&A habit? (a) repeating the question (b) arguing angrily (c) making up an answer (d) rolling your eyes
19. 19.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) looking at everyone (d) interrupting the asker
20. 20.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) rolling your eyes (d) admitting you don’t know
21. 21.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
22. 22.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
23. 23.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
25. 25.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) a ten-minute answer (d) rolling your eyes
26. 26.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
27. 27.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
28. 28.Which of these is a poor Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) staying calm (d) repeating the question
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
40. 40.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) arguing angrily (d) a ten-minute answer

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