Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 825 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
2. 2.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) rolling your eyes (d) looking at everyone
3. 3.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) interrupting the asker (d) making up an answer
4. 4.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) repeating the question (d) looking at everyone
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
8. 8.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
12. 12.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
14. 14.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) rolling your eyes (d) looking at everyone
15. 15.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
16. 16.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) thanking the asker (d) making up an answer
19. 19.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) admitting you don’t know (d) arguing angrily
20. 20.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
22. 22.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) looking at everyone (d) interrupting the asker
27. 27.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
29. 29.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
30. 30.Which of these is a poor Q&A habit? (a) interrupting the asker (b) thanking the asker (c) repeating the question (d) keeping answers short
31. 31.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
32. 32.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
34. 34.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) keeping answers short (d) rolling your eyes
35. 35.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) admitting you don’t know (d) answering only friends
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
39. 39.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) rolling your eyes (d) answering only friends

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