Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 826 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
4. 4.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
5. 5.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
6. 6.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) arguing angrily
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
9. 9.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) staying calm (d) keeping answers short
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
11. 11.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
13. 13.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
15. 15.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) interrupting the asker (d) keeping answers short
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
17. 17.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) keeping answers short (d) staying calm
19. 19.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
21. 21.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) answering only friends (d) making up an answer
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) a ten-minute answer
24. 24.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
26. 26.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
27. 27.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) thanking the asker (d) a ten-minute answer
31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) making up an answer
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) arguing angrily (d) rolling your eyes
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
36. 36.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
37. 37.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) admitting you don’t know (d) answering only friends
38. 38.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) looking at everyone (d) interrupting the asker
39. 39.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
40. 40.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) answering only friends

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