Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 827 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
2. 2.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) a ten-minute answer (d) rolling your eyes
3. 3.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
8. 8.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) keeping answers short (d) admitting you don’t know
9. 9.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) looking at everyone (d) a ten-minute answer
10. 10.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
12. 12.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) rolling your eyes
13. 13.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) looking at everyone (d) admitting you don’t know
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
15. 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
18. 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
21. 21.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
23. 23.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) a ten-minute answer (d) staying calm
24. 24.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) repeating the question (d) interrupting the asker
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
27. 27.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
34. 34.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) admitting you don’t know (d) interrupting the asker
35. 35.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
36. 36.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
37. 37.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) interrupting the asker (d) repeating the question
38. 38.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
39. 39.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) looking at everyone (d) making up an answer
40. 40.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) interrupting the asker (d) keeping answers short

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