Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 828 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
2. 2.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
3. 3.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
8. 8.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
9. 9.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) staying calm (d) a ten-minute answer
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
11. 11.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) repeating the question (d) staying calm
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
13. 13.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) arguing angrily (d) admitting you don’t know
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
15. 15.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) rolling your eyes (d) keeping answers short
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) making up an answer (d) looking at everyone
17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
18. 18.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
19. 19.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
20. 20.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
21. 21.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) admitting you don’t know (d) thanking the asker
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) arguing angrily (d) keeping answers short
24. 24.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) interrupting the asker (d) rolling your eyes
25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) keeping answers short (d) making up an answer
27. 27.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
28. 28.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) looking at everyone (d) rolling your eyes
31. 31.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
33. 33.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) looking at everyone
34. 34.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
39. 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) staying calm (d) a ten-minute answer
40. 40.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer

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