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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 833 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  2. 2.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  3. 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  4. 4.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
  5. 5.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) making up an answer
  6. 6.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  10. 10.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  12. 12.Which of these is a good Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) making up an answer (d) a ten-minute answer
  13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  15. 15.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) repeating the question (d) interrupting the asker
  16. 16.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
  17. 17.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  18. 18.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  21. 21.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) admitting you don’t know
  22. 22.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) keeping answers short (d) arguing angrily
  23. 23.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) repeating the question (d) looking at everyone
  24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  25. 25.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  27. 27.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  29. 29.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) keeping answers short (d) arguing angrily
  30. 30.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) looking at everyone (d) rolling your eyes
  31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  32. 32.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  33. 33.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) answering only friends (d) looking at everyone
  34. 34.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) staying calm
  35. 35.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) rolling your eyes
  36. 36.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  38. 38.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  40. 40.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit

Answer key

  1. thank the asker
  2. a good Q&A habit
  3. a poor Q&A habit
  4. questions and answers
  5. making up an answer
  6. listen till they finish
  7. an impolite reply
  8. a poor Q&A habit
  9. answer briefly
  10. a good Q&A habit
  11. a good Q&A habit
  12. admitting you don’t know
  13. an impolite reply
  14. answer briefly
  15. interrupting the asker
  16. take them one by one
  17. False
  18. True
  19. an impolite reply
  20. a polite reply
  21. admitting you don’t know
  22. keeping answers short
  23. answering only friends
  24. an impolite reply
  25. politely ask again
  26. a polite reply
  27. True
  28. an impolite reply
  29. arguing angrily
  30. rolling your eyes
  31. a good Q&A habit
  32. False
  33. looking at everyone
  34. staying calm
  35. keeping answers short
  36. True
  37. a polite reply
  38. False
  39. a good Q&A habit
  40. a good Q&A habit

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