Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 836 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) interrupting the asker (d) repeating the question
7. 7.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) answering only friends (d) arguing angrily
8. 8.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
9. 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
11. 11.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) thanking the asker (d) keeping answers short
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
13. 13.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) thanking the asker (d) staying calm
14. 14.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) answering only friends (d) making up an answer
16. 16.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
17. 17.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
18. 18.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) admitting you don’t know (d) rolling your eyes
19. 19.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) arguing angrily (d) keeping answers short
21. 21.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
23. 23.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
24. 24.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
25. 25.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) looking at everyone (d) interrupting the asker
26. 26.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
28. 28.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) a ten-minute answer (d) rolling your eyes
29. 29.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) answering only friends (d) repeating the question
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
32. 32.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) admitting you don’t know (d) interrupting the asker
33. 33.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) rolling your eyes (d) admitting you don’t know
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
35. 35.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
36. 36.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
38. 38.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) arguing angrily (d) keeping answers short
39. 39.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) staying calm (d) rolling your eyes
40. 40.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False

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