Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 837 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
2. 2.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
3. 3.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) thanking the asker (d) looking at everyone
4. 4.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
5. 5.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) interrupting the asker (d) repeating the question
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
7. 7.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
10. 10.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
12. 12.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
13. 13.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
14. 14.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) interrupting the asker (d) a ten-minute answer
15. 15.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.Which of these is a poor Q&A habit? (a) rolling your eyes (b) staying calm (c) repeating the question (d) keeping answers short
17. 17.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) a ten-minute answer (d) arguing angrily
20. 20.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) looking at everyone (d) repeating the question
21. 21.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
23. 23.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) arguing angrily (d) looking at everyone
27. 27.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) a ten-minute answer
30. 30.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
31. 31.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) answering only friends (d) staying calm
32. 32.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) repeating the question (c) looking at everyone (d) staying calm
33. 33.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) thanking the asker (d) keeping answers short
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
35. 35.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) a ten-minute answer (d) arguing angrily
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
37. 37.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) a ten-minute answer (d) making up an answer
38. 38.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) admitting you don’t know
39. 39.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) a ten-minute answer (d) rolling your eyes
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) keeping answers short (d) admitting you don’t know

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