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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 838 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  2. 2.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) repeating the question
  3. 3.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) a ten-minute answer (d) thanking the asker
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  6. 6.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  7. 7.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  8. 8.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  9. 9.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  10. 10.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
  11. 11.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  15. 15.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
  16. 16.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  17. 17.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  19. 19.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) rolling your eyes (d) answering only friends
  20. 20.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  21. 21.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
  22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  24. 24.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) thanking the asker (d) making up an answer
  25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  26. 26.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) answering only friends (d) staying calm
  27. 27.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  28. 28.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) admitting you don’t know (d) looking at everyone
  29. 29.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  32. 32.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
  33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
  35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) rolling your eyes (d) making up an answer
  36. 36.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) admitting you don’t know (d) arguing angrily
  37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  39. 39.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question

Answer key

  1. listen to the question
  2. repeating the question
  3. a ten-minute answer
  4. a polite reply
  5. listen to the question
  6. a good Q&A habit
  7. a poor Q&A habit
  8. False
  9. False
  10. questions and answers
  11. True
  12. answer briefly
  13. listen to the question
  14. a polite reply
  15. listen till they finish
  16. True
  17. False
  18. listen to the question
  19. admitting you don’t know
  20. False
  21. True
  22. listen to the question
  23. an impolite reply
  24. making up an answer
  25. a good Q&A habit
  26. staying calm
  27. False
  28. answering only friends
  29. a poor Q&A habit
  30. an impolite reply
  31. a polite reply
  32. interrupting the asker
  33. thank the asker
  34. False
  35. repeating the question
  36. admitting you don’t know
  37. thank the asker
  38. thank the asker
  39. a good Q&A habit
  40. listen to the question

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