Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 84 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
6. 6.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
7. 7.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
8. 8.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
9. 9.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
14. 14.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) rolling your eyes (d) repeating the question
15. 15.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) staying calm (d) arguing angrily
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
17. 17.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
18. 18.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) interrupting the asker (d) making up an answer
19. 19.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
20. 20.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
23. 23.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
24. 24.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
27. 27.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
30. 30.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) looking at everyone
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) thanking the asker (d) looking at everyone
33. 33.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
34. 34.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) making up an answer (d) answering only friends
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
37. 37.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
38. 38.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
40. 40.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) a ten-minute answer (d) keeping answers short

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