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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 840 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
  2. 2.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  3. 3.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) interrupting the asker (d) arguing angrily
  4. 4.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) a ten-minute answer (d) admitting you don’t know
  5. 5.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  7. 7.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  9. 9.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
  10. 10.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) repeating the question (d) admitting you don’t know
  11. 11.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
  12. 12.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  13. 13.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) a ten-minute answer (d) looking at everyone
  14. 14.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) keeping answers short (d) staying calm
  15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  16. 16.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
  18. 18.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  19. 19.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  20. 20.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
  21. 21.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) staying calm (d) thanking the asker
  22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  23. 23.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  24. 24.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  27. 27.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) keeping answers short (d) answering only friends
  28. 28.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  29. 29.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  31. 31.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  32. 32.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
  33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  34. 34.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
  35. 35.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) interrupting the asker (d) repeating the question
  36. 36.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) a ten-minute answer (d) keeping answers short
  37. 37.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
  38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  39. 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) repeating the question (d) keeping answers short
  40. 40.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) admitting you don’t know (d) staying calm

Answer key

  1. say you will find out
  2. a poor Q&A habit
  3. repeating the question
  4. admitting you don’t know
  5. True
  6. a poor Q&A habit
  7. False
  8. thank the asker
  9. a poor Q&A habit
  10. interrupting the asker
  11. True
  12. False
  13. looking at everyone
  14. rolling your eyes
  15. answer briefly
  16. a poor Q&A habit
  17. False
  18. a good Q&A habit
  19. False
  20. “Does that help?”
  21. answering only friends
  22. a polite reply
  23. a poor Q&A habit
  24. a good Q&A habit
  25. listen to the question
  26. a good Q&A habit
  27. keeping answers short
  28. a good Q&A habit
  29. a good Q&A habit
  30. listen to the question
  31. True
  32. listen till they finish
  33. thank the asker
  34. True
  35. repeating the question
  36. keeping answers short
  37. take them one by one
  38. answer briefly
  39. arguing angrily
  40. rolling your eyes

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