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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 841 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  2. 2.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) interrupting the asker (d) arguing angrily
  3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  6. 6.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  7. 7.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
  8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) staying calm (d) looking at everyone
  9. 9.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  10. 10.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) staying calm (d) repeating the question
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  12. 12.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
  13. 13.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  14. 14.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) making up an answer (d) repeating the question
  15. 15.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
  16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  17. 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  18. 18.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) staying calm (d) arguing angrily
  19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  20. 20.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) thanking the asker (d) looking at everyone
  21. 21.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  22. 22.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) keeping answers short
  23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  24. 24.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
  25. 25.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) staying calm (d) arguing angrily
  26. 26.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  27. 27.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) answering only friends (d) keeping answers short
  28. 28.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  30. 30.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  31. 31.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  33. 33.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) a ten-minute answer (d) admitting you don’t know
  34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  35. 35.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  37. 37.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  38. 38.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

Answer key

  1. a good Q&A habit
  2. staying calm
  3. thank the asker
  4. listen to the question
  5. listen to the question
  6. False
  7. False
  8. a ten-minute answer
  9. False
  10. answering only friends
  11. an impolite reply
  12. questions and answers
  13. True
  14. making up an answer
  15. True
  16. an impolite reply
  17. a poor Q&A habit
  18. arguing angrily
  19. listen to the question
  20. rolling your eyes
  21. a poor Q&A habit
  22. keeping answers short
  23. thank the asker
  24. “Does that help?”
  25. staying calm
  26. True
  27. answering only friends
  28. False
  29. listen to the question
  30. a poor Q&A habit
  31. a good Q&A habit
  32. an impolite reply
  33. admitting you don’t know
  34. listen to the question
  35. take them one by one
  36. a polite reply
  37. a good Q&A habit
  38. True
  39. an impolite reply
  40. answer briefly

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