Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
- 2.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
- 3.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
- 4.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) making up an answer (d) repeating the question
- 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
- 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 7.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
- 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
- 10.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) looking at everyone (d) keeping answers short
- 11.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) staying calm (d) thanking the asker
- 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) staying calm (d) answering only friends
- 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
- 14.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
- 15.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
- 16.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
- 17.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) arguing angrily (d) a ten-minute answer
- 18.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) answering only friends (d) rolling your eyes
- 19.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
- 20.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
- 21.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) keeping answers short (d) staying calm
- 22.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) rolling your eyes (d) staying calm
- 23.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
- 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) admitting you don’t know (d) rolling your eyes
- 25.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) keeping answers short (d) interrupting the asker
- 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
- 27.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
- 28.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
- 29.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
- 30.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
- 31.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
- 32.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
- 33.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
- 34.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) interrupting the asker (d) keeping answers short
- 35.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
- 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
- 37.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
- 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
- 39.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) repeating the question (d) making up an answer
- 40.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
Answer key
- False
- a good Q&A habit
- a poor Q&A habit
- making up an answer
- an impolite reply
- answer briefly
- False
- a polite reply
- a good Q&A habit
- arguing angrily
- a ten-minute answer
- answering only friends
- listen to the question
- False
- a good Q&A habit
- a good Q&A habit
- thanking the asker
- keeping answers short
- an impolite reply
- an impolite reply
- interrupting the asker
- rolling your eyes
- listen till they finish
- admitting you don’t know
- interrupting the asker
- a polite reply
- a poor Q&A habit
- True
- politely ask again
- False
- True
- a good Q&A habit
- a poor Q&A habit
- keeping answers short
- say you will find out
- a good Q&A habit
- False
- a polite reply
- making up an answer
- “Does that help?”
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